For the purposes of these General Terms and Conditions, the use of the following concepts in the contract should be taken into account:

CONTRACTOR – Meriking EOOD, BgPrane, the person performing the service

USER/CLIENT – any able-bodied person who placed an order for a service

SERVICE AGREEMENT – these are the present General Terms and Conditions, which the USER accepts and agrees to abide by, entering into force upon placing the order;

SERVICE/S – washing upholstered furniture, sofas and interior textiles, basic cleaning of homes and offices, maintenance cleaning of homes and offices, as well as any other activity described in detail WEBSITE


Information under the Electronic Commerce Act and the Consumer Protection Act:

Name: Meriking EOOD, EIK 205596240

BgPrane – a trademark owned by Meriking EOOD

Meriking EOOD, hereinafter referred to as “Provider” or “BgPrane” for short, respects your right to privacy and protects it. Our Web site is organized in such a way that, in principle, it allows you to visit us on the Internet without identifying yourself or giving any personal information.

In cases where you request us to provide you with the services you wish to purchase, we need information and

Website Terms of Use

The Websites (as defined below) are offered to you, the customer, by Meriking EOOD. Your use of the Websites constitutes agreement to all such terms and conditions applicable to the Website. If you do not agree to these Terms of Use, you may not use the Website and should exit the Website immediately. We reserve the right to change these Terms of Use at our discretion, without notice. It is your responsibility to review this page for updates that are effective immediately upon their posting. The website is owned by the company Meriking EOOD.


In this Agreement, unless otherwise provided:

• The term “Intellectual Property Rights” means copyrights, patents, trademarks, and other legal or equitable rights that protect the good name of a company or person, or confidential information;

• “Website” means any of the Websites;

• The term “Websites” means the Internet sites located at the current domain, pages linked to them, and others that we link to subsequently.


All rights to materials and content (including but not limited to: intellectual property rights, texts, images, web pages, sound, software (including: code, interface and website structure), video, as well as external look and feel, design and combinations of the above) available on or constituting this site are owned by us or our licensors. You acknowledge and agree that you may use Materials and/or Content only in the manner set forth in these Terms of Use or in accordance with the terms of express written permission obtained from us or our licensors. You also acknowledge and agree that you will not in any way copy, reproduce, transmit, publicly perform, distribute, use for commercial purposes, adapt, translate, modify, combine, merge, share or make available to third parties, and to you create derivative works from such material or content.

Intellectual property rights

We own and/or are licensed to use all intellectual property rights (including but not limited to trademarks, service marks, patents, copyrights, database rights, and all other intellectual property rights property) that appear on or are contained on the Website, unless otherwise stated. You acknowledge and agree that your use of the Website does not grant you any right to use or contribute to any intellectual property rights therein. Except as provided in these Terms of Use, any use or reproduction of such intellectual property rights by you is prohibited, and any such act constitutes a violation of the Terms of Use and may infringe the intellectual property rights of third parties or our intellectual property rights.


You may browse this Website and print any content, information or materials appearing on this Website solely for your lawful, personal, non-commercial use. You agree not to copy, modify, download, reproduce, transmit, publicly perform, distribute, adapt, translate, modify, combine, merge, store, sell, share or make available to third parties such content, information or materials, or use for commercial purposes. All other rights reserved..

Your behavior

You shall not and shall not attempt to:

(a) You use the Website in a manner that causes or is likely to cause access to it to be interrupted, disrupted, rendered less effective or in a manner that impairs the effectiveness and functionality of the Website;

(b) You authorize other persons to perform acts which, if performed by you, violate the intellectual property rights of Meriking EOOD or the licensors of the company;

(c) disassemble, modify, translate, or otherwise disclose the source code of any software application that forms part of the Website;

(d) Capture or copy software from the Website for any reason (except for temporary copies to facilitate technical computing processes);

(e) You trespass on the Website or take any action that could compromise it;

(f) You create liabilities for us or cause the loss (in whole or in part) of the services of the Internet or other providers to us;

You are aware that you, and not Meriking EOOD, are responsible for any electronic communication and content sent from your computer to us, and that you should only use the Website for lawful purposes.

In addition, You shall not:

1. You use the Website or our service for unlawful, illegal or immoral purposes; inconvenience anyone from using our Services or cause the provision of our Services to be at risk or otherwise impaired;

> 2. You use the Website or our Service to create, generate or send (whether in a live chat forum, message board or otherwise) defamatory, offensive or obscene material, or engage in activities that would offended others on the basis of race, religion, creed or gender;

1. You use the Website or our service to create, generate or send material that threatens or encourages bodily harm, destruction of property, or that would constitute a crime or give rise to civil liability;

2. You use the Website or our service to create, generate or submit material that infringes the intellectual property rights (including but not limited to copyright, trademark, patent, trade secret or other intellectual property rights) of other persons;

3. You use the Website or our service to create, generate or send unsolicited advertising material to other users;

4. You use the Website or our service to create, generate or send material that harasses others; defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as the right to privacy and publicity) of others, or use the Website or our service, for fraudulent offers to sell or buy products, items or services from other persons;

5. You use the Website or our service to gain access or attempt to gain access to the accounts of others, to penetrate or attempt to penetrate the security measures, computer software, hardware, electronic communications systems or telecommunications systems of us or of third parties;

6. You use the Website or our service to collect or attempt to collect personal information about third parties without their knowledge or consent or to engage in illegal mining of content from computer screens or databases or any other activity for the purpose of obtaining lists of users or other data;

7. You use the Website or our service for any activity that interferes with the ability of other persons or systems to use the Website or our service or the Internet in general, including uploading files that contain viruses, corrupted files, or other similar software or programs that may interfere with the functionality of another computer;

10.. Resell, repurpose or redistribute portions of the Website or our Service without our prior written consent;

1. At any time when using the Website or our service, impersonate another person or persons, or impersonate a false name or a name that you are not authorized to use;

2. You use the Website or our service for the purpose of fraud or to send, use or reuse material that is offensive, that harms third parties in any other way, or that consists of or contains software viruses, political agitation, customer solicitation, chain letters, mass mailings or junk mail (“spam”), or which cause annoyance, inconvenience or unnecessary anxiety.

The above list serves only to enumerate examples of misuse of the Website and our Services, and is not intended to be an exhaustive list of misconduct. If you violate any of these requirements, or if we find – in our sole discretion – that your conduct constitutes an improper use of the Website or our Service, we may restrict, suspend or terminate your access to the Website and our Services, without notice. All users agree to comply with all local rules for online conduct and acceptable content. Users also agree to comply with applicable regulations regarding the export of data from a given country.

Photos, recommendations, examples from practice and others

Users who are authorized by “Meriking” EOOD can provide photos, recommendations, examples from practice and other content on the website of “Meriking” EOOD, and any user of the Website can send information, make suggestions, offer ideas, comments, questions or other information, provided that the content is not illegal, obscene, abusive, threatening, defamatory, infringing of privacy, intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contains software viruses, political propaganda, solicitation, chain letters, mass mailings and any form of unsolicited mail (“spam”). You may not use a false e-mail address, impersonate another person or persons, or provide misleading information about the origin of any content or about your identity. We reserve the right (but not the obligation) to remove or edit any content at our discretion and without notice.

If you post content or provide material to the Website, and unless we specify otherwise, you grant us a non-exclusive, royalty-free, perpetual and irrevocable right, which may also be fully assigned (through multiple levels), to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content and/or materials worldwide, in any media currently existing or to be discovered in the future. You grant us and our sub-licensees the right to use the name you provide in connection with such content if we choose to do so. You agree to waive your right to be credited as the author(s) of such content and your right to object to disparaging treatment of such content. You also waive any non-property rights you have in Your Content or consent to conduct by us that infringes those rights by representing to us that you have obtained permission and consent on the same terms from any third party, which owns the copyright or is the creator of all or part of such content. You agree, at our request, to perform all further actions in connection with the exercise of these rights granted to us by you, including the signing of acts and documents.

You represent and warrant that:

(a) You own or otherwise control all rights to the content or materials you post on the Website;

> (b) As of the date of submission of content or materials to the Website:

(i) the content and materials are accurate;

The Website may contain photos, testimonials, case studies and other similar content (“User Content”). We do not actively monitor the use of “User Content” found on the Website. We also exercise no editorial control over the content of third party websites, email submissions, text messages, news, bulletin boards, chat forums or other materials created or made available on or through the Website. Therefore, you may be exposed to content on the Website that you find offensive or objectionable. However, we reserve the right to monitor the use of the “User Content” found on the Website and to remove any content that – in our sole discretion – constitutes abuse thereof, and we may limit, suspend or terminate your use of ” The User Content’ or the Website, at our discretion.

The opinion/opinions expressed by users or those in other “User Content” do not represent the opinion of “Meriking” EOOD. Any statements, advice and opinions made by such persons are their own. We neither endorse nor are responsible for such statements, advice or opinions.

No guarantee

We do not guarantee constant, uninterrupted or secure access to the Website or our services, which may be affected by many factors beyond our control. Our Website and Services are provided “as is,” where available and to the extent permitted by law, we exclude any implied warranties, conditions or the like, whether implied by law or otherwise, including , but not limited to, any conditions as to skill and care, or timeliness of performance.

All implied conditions and warranties (whether statutory or otherwise) are excluded from your use of the Website and the provision of our services.

General conditions for receiving and performing the services

1. The services are performed qualitatively and responsibly in compliance with the agreed time interval.

2. In case of any delay by one of the parties, additional conditions should be agreed upon.

3. Meriking EOOD reserves the full right to increase its price in case of heavy contamination of an object, furniture or surfaces, after informing the customer in advance or during the work process.

4. Complaints are accepted on the day of completion and issue of the work or issue of the object

or the right to complaints are accepted within 24 hours. after completion of work – in writing, accompanied by photographic material.

5. If the customer is not present at the issue of the object, it is assumed that he has given his consent for a job well done and the object is considered completed.

6. All additional services from the agreed ones are paid according to the price list indicated on the website.

7. Meriking EOOD or BgPrane are not responsible for damage to the structure of furniture that is clearly worn, worn or heavily used.

8. Meriking EOOD or BgPrane do NOT guarantee the complete removal of ink stains, blood, wine, yellow sweat stains, other heavy contaminants or sealed stains from the customer’s past activity.

9. Meriking EOOD does NOT tolerate aggressive, disrespectful or vulgar behavior.

10. The client has the full right to be present and observe a work process without interfering with its implementation.

11. The client can give guidance and recommendations to the executives, taking into account the real situation and the relevant circumstances.

12. The customer is obliged to observe the agreed time for the visit and to ensure access and favorable conditions for performing the service.

13. The representatives of Meriking EOOD have the full right to refuse to perform a service if it does not meet the preliminary agreement, if the work is done in difficult conditions and an unfavorable environment.

14. The prices indicated on the website and the photos are illustrative and not for commercial purposes.